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Hello! Thank you for your interest in the game!

Yes, this is a fine place to post your questions

Good questions!

The single player and social aspects will certainly be interconnected. In general, the best gear will always come from dungeons (and in general, the 3-man version of dungeons will be the more efficient way to get gear). This means that you can (to some extent) rely on your guildies to help get you some nice phat loot to help you clear the single-player experience! Gears, level and raw awesomeness are shared through all the modes!

The item mall is always an incredibly tricky thing to balance for designers. On one hand, we like being able to eat, but on the other hand, we don't want our baby to turn into a lumbering cash abomination. SideQuest's stance on the item mall is that while pay players will certainly have an advantage (time is money and all that), nothing (other than vanity items) will be exclusive to the shop, and it will all be open to trading. However, the best items in the game will never come from the shop - don't fret however! A large part of SideQuest's customization process comes from a system called Refinement. This system allows you to take an item that you get from a boss fight, and add more power, and even new stats to it. In each level of refinement has a chance of failure, and pay points go a long way in increasing your success rate.

So, in short, while we are advocates of having to "earn" your gear, pay points will make that process go a lot faster.

If you have any concerns don't hesitate to ask, we'll try to address them the best we can!

And yes, custom weapons for the win!